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Spine Hospital Attender Management System

Better coordination.Better care.

SHAMS connects hospital staff, attendants and management through a more coordinated approach to patient assistance.

  • Priority-based requests
  • Real-time notifications
  • One connected view

Who it’s for

One system.Three roles.

Everyone involved in patient assistance works from the same connected system, each with the view they need.

  • Illustration of a hospital staff member responding to a request on a phone

    Staff

    Requesting patient support.

  • Illustration of an attendant on a call, requesting patient support

    Attendant

    Delivering timely assistance.

  • Illustration of a hospital manager reviewing operations on a laptop

    Hospital Management

    Overseeing operations.

How it works

From requestto resolution.

A simple, shared flow that keeps everyone on the same page.

  1. Step 01

    Staff raises a request

    Patient support is requested in a few taps, right from the ward.

  2. Step 02

    Prioritized and routed

    Each request carries a priority so the most urgent needs are seen first.

  3. Step 03

    Attendant respond and complete

    The assigned staff member is notified, responds and marks it done.

  4. Step 04

    Management tracks it all

    Every request is visible in one view for oversight and planning.

Benefits

More time for careLess time coordinating

SHAMS helps hospitals coordinate assistance more efficiently, reducing unnecessary delays and making communication between teams faster and cleaner.

Save Valuable Time

Reduce time spent searching, calling and coordinating assistance.

Better Coordination

Keep staff and attendants aligned around patient-support needs.

Faster Communication

Help requests and information move quickly between teams.

Timely Patient Support

Help patients receive the assistance they need without unnecessary delays.

For management

Better visibility.Smarter management.

SHAMS gives hospital management greater visibility into assistance operations, helping teams understand performance, coordinate resources and maintain a more organized workflow.

  • Performance Visibility

    Review staff and attendant performance to understand how assistance operations are progressing.

  • Centralized Management

    Bring people, departments and operational information together in one connected environment.

  • Better Operational Insight

    Understand activity and response patterns to support better day-to-day decisions.

Hospital manager reviewing an operations dashboard on a tablet

Modules

Everything inone place.

The building blocks for running patient assistance, organized in one connected app.

  • Priority-based Transport Requests

    Every request is tagged by priority, so urgent patient moves are never lost in the queue.

  • Real-time Notifications

    The right people hear about a request the moment it’s raised.

  • Department Rooms

    Map departments and rooms so requests start and end at the right place.

  • Shift Management

    Organize who is on duty, shift by shift.

  • Staff Members

    Manage staff profiles, roles and availability.

  • Attenders

    Keep every attender’s details and assignments in one list.

  • Equipment

    Keep track of the support equipment used for patient assistance.

  • Administration

    Control settings, access and configuration from a single admin area.

Conclusion

Smarter assistancestarts here.

SHAMS brings people and hospital assistance closer together, helping teams save time, communicate better and create a smoother experience for patients.

One system.A smoother hospital experience.

Contact

See SHAMSin action.

Book a walkthrough with the Spine Codes team. We’ll show you how SHAMS fits the way your hospital already works.

Request a Demo

Reach us whichever way is easiest for you: call, email or WhatsApp.